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Knowledge Base(FM)
Heatmap
11
Creating Your First Heatmap and Clickmap Experiment
Setting Heatmap Scheduler
Analyzing Heatmaps and Clickmaps data
Capturing Screenshots for Heatmaps
Understanding Freshmarketer’s Heatmap Toolbar
See all 11 articles
AB Testing
25
Creating Your First A/B Test Using Chrome Extension
Making Changes to a Running Experiment
Creative Menu to Help Create Variations
Interpreting Results of A/B Tests
How to Track Clicks on Element in AB Testing?
See all 25 articles
Personalization
3
Creating Your First Personalization Experiment
Understanding Reports in Personalization
A/B testing vs Personalization
Split Testing
4
Creating Your First Split URL Test
All About Redirecting with Live Query Parameters
Live Query Parameters Explained
Redirecting website visitors to the variation URL for pattern type targeting in Split URL testing:
Session Replay
9
Creating Your First Session Replay Experiment
Understanding Session Replay player
Freshmarketer API's for Session Replay
Why there is no “Exit Page” column in some Session Replay experiments?
Understanding Filters in Session Replay
See all 9 articles
Form Analytics
4
Understanding Forms
Create your first Form analytics experiment
Finding Form id and Name
Understanding the Form Analytics Report in Freshmarketer
Funnel Analysis
3
Creating Your First Funnel experiment with Freshmarketer
Tracking Virtual Pageviews in Funnel
Reordering funnel steps
Polls & Feedback
9
Understanding Polls and Feedback
Creating Your First Poll
Customization of Polls
Understanding Poll Question Types
Understanding Poll Response
See all 9 articles
Terms of service
10
Terms of Service Update
Suppression of Identifiable information
How to Opt Out from Freshmarketer
Suppression of Identifiable information
Is it possible to search for data specific to a person?
See all 10 articles
Billing and Payments
8
How to Download Invoice
How to Update your Credit Card Details
How to Cancel your Subscription
How to Update your Credit Card Details
How to Download Invoice
See all 8 articles
Multiple Account Management
6
Freshmarketer For Agencies
Enabling Agency Mode
User Roles
Managing Organization
Adding and Deleting Domains to an Organization
See all 6 articles
Integration with Google Analytics
5
Integrate Google Universal Analytics with Freshmarketer
Benefits of Integrating Freshmarketer With Google Universal Analytics
Integrating Freshmarketer with Google Analytics Using Google Tag Manager
Troubleshooting- Data discrepancies in Google Universal Analytics
How is Freshmarketer different from GA?
Third Party Integrations
20
Unbounce
Freshdesk Integration
WordPress
Freshmarketer Adobe Analytics Integration
Shopify
See all 20 articles
URL Targeting
4
URL Targeting Explained
Regex Match Type for Split Testing
Understanding Regular Expressions
How to track set of pages using Regex
Account Settings
1
How to update your Freshmarketer account password?
Comparison
3
Freshmarketer vs Hotjar
Freshmarketer vs Optimizely
Freshmarketer vs Crazyegg
Knowledge base
3
Making changes in a running experiment
How to make use of Regex feature while running Split URL tests?
How does 'Redirect with live query parameters included' work
FAQ
3
Making changes in a running experiment
How to make use of Regex feature while running Split URL tests?
How does 'Redirect with live query parameters included' work
Email Campaign
14
Campaign creation
Verifying Email address
Upload HTML
Using Simple Text Layout For Email Campaigns
Editor walkthrough
See all 14 articles
Contact Management
11
Creating List and Segmentation
Editing contact information
Creating custom contact fields
Understanding contact timeline
Managing unsubscribes
See all 11 articles
Marketing Journeys
17
How to create a new journey?
Draft your customer journey
How to publish your journey?
How to Schedule your journey?
How to stop Ongoing Journey?
See all 17 articles
Domain Verification
4
Domain and Sender Verification
Importance of Domain Verification
How to verify your GoDaddy domain with DNS records?
How to Verify a domain with BlueHost
Webform Tracking
1
Web Form Tracking
Freshmarketer API
3
How to find my Freshmarketer API key?
Webhooks
Webhooks
Webhooks
1
Webhooks
Subsciption Preference
4
Setting up subscription preference from the user’s end:
How to manage subscription preference for your contacts:
Managing subscription preference by Subscribers:
How does Freshmarketer handle bounced email addresses to improve deliverability rates?
Freshmarketer Events
1
Freshmarketer Custom events
Offline Activity Tracking
1
How to import offline activity into Freshmarketer
Transactional emails
1
What are transactional emails? How to send them using Freshmarketer?
Freshsales Integration
2
Freshsales Integration
Freshsales Integration FAQs