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Knowledge Base(FM)
Heatmap
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Creating Your First Heatmap and Clickmap Experiment
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Setting Heatmap Scheduler
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Analyzing Heatmaps and Clickmaps data
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Capturing Screenshots for Heatmaps
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Understanding Freshmarketer’s Heatmap Toolbar
AB Testing
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Creating Your First A/B Test
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Making Changes to a Running Experiment
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Creative Menu to Help Create Variations
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Interpreting Results of A/B Tests
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How to Track Clicks on Element in AB Testing?
Session Replay
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Creating Your First Session Replay Experiment
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Understanding Session Replay player
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Freshmarketer API's for Session Replay
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Why there is no “Exit Page” column in some Session Replay experiments?
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Understanding Filters in Session Replay
Polls & Feedback
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Understanding Polls and Feedback
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Creating Your First Poll
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Customization of Polls
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Understanding Poll Question Types
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Understanding Poll Response
Terms of service
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Terms of Service Update
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Suppression of Identifiable information
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How to Opt Out from Freshmarketer
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Suppression of Identifiable information
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Is it possible to search for data specific to a person?
Billing and Payments
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How to Download Invoice
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How to Update your Credit Card Details
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How to Cancel your Subscription
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How to Update your Credit Card Details
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How to Download Invoice
Multiple Account Management
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Freshmarketer For Agencies
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Enabling Agency Mode
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User Roles
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Managing Organization
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Adding and Deleting Domains to an Organization
Email Campaign
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Campaign creation
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Upload HTML
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Using Simple Text Layout For Email Campaigns
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Editor walkthrough
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Personalize your campaign
Contact Management
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Creating List and Segmentation
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Editing contact information
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Creating custom contact fields
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Understanding contact timeline
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Managing unsubscribes
Marketing Journeys
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How to create a new journey?
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Draft your customer journey
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How to publish your journey?
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How to Schedule your journey?
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How to clone a Journey?
Domain Verification
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Domain and Sender Verification
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Importance of Domain Verification
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How to verify your GoDaddy domain with DNS records?
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How to Verify a domain with BlueHost
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How to verify Namecheap domain with DNS records