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Contact Management

Creating List and Segmentation
A list is used to organise your contacts in a better manner. You can create different lists by uploading contact files in CSV format. A contact can be part ...
Wed, 19 Feb, 2020 at 8:25 PM
Editing contact information
After uploading your contacts, Freshmarketer provides you option for editing a particular contact property value. It can be done from both All Contacts and ...
Wed, 19 Feb, 2020 at 8:25 PM
Creating custom contact fields
Freshmarketer allows you to create custom contact properties. By having this option you are not restricted to use the default contact properties alone. ...
Wed, 19 Feb, 2020 at 8:25 PM
Understanding contact timeline
Contact timeline helps marketers gain a lot of insights. Having a timeline helps in keeping track of an event. Contact timeline also does the same by keepin...
Wed, 19 Feb, 2020 at 8:25 PM
Managing unsubscribes
As per the CAN-SPAM act, every email you send should have an easier way for the recipient to unsubscribe. We provide an option for including the unsubscribe...
Wed, 19 Feb, 2020 at 8:25 PM
Segments Overview
Freshmarketer allows you to filter and segment your contacts based on contact properties and events. The extensive segmentation allows you to target the rig...
Wed, 19 Feb, 2020 at 8:25 PM
Creating Folders in List, Journeys, Journey Emails, Bulk Campaigns
Freshmarketer enables you to organize your list, Journeys, Journey Emails, and Bulk campaig into folders, which makes it easier for your team to find.  ...
Wed, 19 Feb, 2020 at 8:25 PM
Export Contacts lists
As a Marketer, you may want to export a list of contacts into a CSV file at some point. Freshmarketer provides you an option to export a list of contacts in...
Wed, 19 Feb, 2020 at 8:25 PM
Export All Contacts
Freshmarketer doesn't provide you a direct option to download "All contacts" at once but If you would like to download All contacts rather th...
Wed, 19 Feb, 2020 at 8:25 PM
Activity timeline in Freshmarketer
Freshmarketer shows all the activities of your users in real-time in a timeline format. It lists down all the interactions that your users (contact) have ha...
Wed, 19 Feb, 2020 at 8:25 PM