Session Replay Filters:
Session Replay provides you an option to filter visitors session based on your requirement. It gives you a variety of options to filter visitors session and it even allows you to give multiple inputs at once based on your requirements. You can filter visitor session based on following inputs
Sessions captured date eg: Today, Yesterday, Last week
The page from which user initiated the session
The page from which user exited the session
From which web page user session has been referred
Web pages visited by the user eg: Homepage, Blog page
How long the sessions are captured eg: 1 minute, 2 minutes
based on visitor's location eg: USA, UK, INDIA
Based on the medium visitor has visited the tested page
Based on visitor's device type eg: Desktop,Tablet, Mobile
From what browsers users sessions occurred eg: Chrome,Firefox,Safari
From which operating system sessions occurred eg: Windows, Mac, Linux
Number of Pages
How many web pages user accessed in a session
How many activities happened in the session eg: keystrokes, mouse clicks
Sessions initiated by new visitor, returning visitor
Results will be displayed only if all the filters conditions match
For eg; Date from Feb 1 to Feb 5 and Device type : Computer => This will result sessions created between Feb 1 to Feb 5 from the device type Computer.
Results will be displayed if any of the filters conditions matches
For eg; Date from Feb 1 to Feb 5 and Device type : Computer => This will result sessions created between Feb 1 to Feb 5 as well as from the device type Computer.
Note: You can “Reset” all selected filters by using “Clear all” option at the top right hand side
Please follow the steps below that will help you set your filters in session replay:
You can find session replay filter option at the top right hand side of the sessions list. By clicking on the funnel icon, widget for the filters will be opened.
Filter session based on Date:
Session Replay gives you predefined options to filter sessions that recorded on - Today, Yesterday, Last 7 Days, Last 15 Days, Last 30 Days. You can filter sessions that happened only on the specified dates by choosing the custom date range in “Recorded Date” filter by selecting FROM and TO dates.
Filter sessions based on Landing Page and Exit Page:
Using filters you can filter sessions based on landing and exit page. It will be quite useful, when you are running an ecommerce site, It will let you know users who have completed entire journey from homepage to Thank you page.
Note : Freshmarketer JS snippet needs to be inserted in all the pages that you would like to track for eg: payments page, shipment page
Filter sessions based on Locations:
You can filter visitors sessions based on user’s location such as City, Region & Country. It will let you know how many visitors sessions captured for the specified location. You can give multiple locations as well. Click on filter and then specify the locations that would like to filter.
Filter sessions based on Medium:
You can filter visitors sessions based on Medium such as Paid, Organic, Email, Social, Direct visitors. It will be quite useful when you would like filter sessions based on ad campaigns, Organic etc..
Filter sessions based on Browser:
You can filter sessions based on browsers. To filter sessions based on browser, choose your desired browser from the provided options. You can choose more than one browser as well to list sessions that happened on those browsers. Freshmarketer provides you the following options under browser: Internet Explorer, IE Mobile, Safari, Chrome, Chrome Mobile, Firefox, Flock, Konqueror. If your browser doesn’t come under any of these then choose “UNKNOWN” from option.
Filter sessions based on Device Type:
You will be able to filter session based on Device Type such as Computer, Mobile & Tablet. Choose your device type from the list to filter sessions accordingly.
Filter sessions based on Operating system:
To filter visitors session based on Operating system, choose your desired Operating system from the Option, sessions accessed from the Operating system alone will be listed. Freshmarketer provides you the following operating systems Windows, MAC OS, Linux, Chrome OS, XBOX OS, Android, IOS, Symbian OS, BlackBerry OS. If your OS doesn’t come under any of this, then you can choose “UNKNOWN”.
Filter sessions based on visitors type:
You can filter visitors session based on user type as well such as “All Visitors”, “New Visitors” & “returning Visitors”. If you would like to track only returning visitors then choose “Returning visitors” from the options.
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