Support

Freshmarketer dashboard provides consolidated data pertaining to the overall performance of email campaigns and the conversion optimization experiments laun...

Emails generally land in the inbox of the contact but sometimes we have also experienced emails landing in the spam or junk folder and it is lost forever. T...

With Freshmarketer, you can monitor the replies to your email campaigns. You can also use reply tracking to Create Segments Trigger marketing journ...

The whole purpose of adding a "table" to the email content is to keep your content obvious, structured, and easy to navigate. This helps your s...

Every marketing campaign usually carries with it a link that redirects recipients to dedicated landing pages. Tracking these clicks and attributing them to ...

1) Why multiple clicks/open activities registered under the contact’s timeline?  Some aggressive spam filters click links in emails to check for malicious ...

Issue description: Sometimes you might face an issue in uploading the images to the email campaign-"Design" section or none of your imported image...

Click-Through Rate (CTR): Generally, the email click rate is the percentage of contacts who click on a link within an email. This is also called the email c...

Sometimes you might see multiple open events recorded under the recent activities section of the contacts. Mostly, the recipients would open the emails quit...