Freshmarketer Support

Email Campaign

How to use campaign reports on Freshmarketer?
Click on the 'VIEW REPORTS' button from your campaign dashboard to view the reports for a specific campaign. The reports comprises of thr...
Wed, 13 May, 2020 at 10:51 PM
Dashboard metrics
Freshmarketer dashboard provides consolidated data pertaining to the overall performance of email campaigns and the conversion optimization experiments laun...
Wed, 19 Feb, 2020 at 8:25 PM
Emails landing in spam folder- How to fix this issue?
Emails generally land in the inbox of the contact but sometimes we have also experienced emails landing in the spam or junk folder and it is lost forever. T...
Sun, 25 Jul, 2021 at 9:21 PM
How to enable email reply tracking in Freshmarketer?
With Freshmarketer, you can monitor the replies to your email campaigns. You can also use reply tracking to Create Segments Trigger marketing journ...
Fri, 8 May, 2020 at 1:36 PM
How to set up link tracking in Freshmarketer?
Every marketing campaign usually carries with it a link that redirects recipients to dedicated landing pages. Tracking these clicks and attributing them to ...
Wed, 3 Jun, 2020 at 11:14 AM
Email Campaign FAQs
1) Why multiple clicks/open activities registered under the contact’s timeline?  Some aggressive spam filters click links in emails to check for malicious ...
Tue, 5 Jan, 2021 at 12:33 AM
Unable to view/upload images under the Email campaign design section-How to fix this issue?
Issue description: Sometimes you might face an issue in uploading the images to the email campaign-"Design" section or none of your imported image...
Tue, 15 Jun, 2021 at 11:08 PM