PLEASE NOTE: You are on the Freshmarketer Classic support portal. Please click here to access the brand new support portal for Freshmarketer.

Resources

Products

How to Update your Credit Card Details

Modified on: Tue, 18 Feb, 2020 at 5:54 PM

How to Update your Credit Card Details in Freshmarketer


Note: This option is currently disabled as we are in the process of revamping the UI. We request you send an email to support@freshmarketer.com, our support team will send you an encrypted link to update your credit card details.


1) Login to freshmarketer and click on your Account Name and then Account Settings 


Note: Only for admin users "Billings & Plans" Tab will be visible. This tab will not be visible for Non-Admin users.


Freshmarketer | Conversion Rate Optimization Software


2) n the next page select Billings & Plans and then select Manage Subscription


Freshmarketer | Conversion Rate Optimization Software </div><div class=



3) Now, you will be redirected to a new window (If you are using pop-up blocker please disable or ensure freshmarketer is allowed in pop-up blocker) where you will be having an option to Edit/Update/Change your credit card details and view your subscription details


update your card details.png



Note: Only for admin users "Billings & Plans" Tab will be visible. This tab will not be visible for Non-Admin users. Hence non-admin users cannot view, download invoices or edit/update credit card details




Technical Support
Don't see what you're looking for? Just drop us a mail