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Marketing Journeys

How to create a new journey?
A customer journey map is a visual representation of the process a prospect goes through to achieve a goal with your company. This article will guide you t...
Wed, 10 Jul, 2019 at 2:51 AM
Draft your customer journey
One of the most vital objectives of a company is to understand how a customer thinks. A customer journey map tells the story of the customer’s experience: f...
Wed, 10 Jul, 2019 at 3:01 AM
How to publish your journey?
All set with your customer journey? Double checked all conditions, controls and actions? If yes, the final step is to have the journey published,...
Wed, 10 Jul, 2019 at 3:08 AM
How to Schedule your journey?
Want to publish a marketing workflow to target a group of audience in a certain geographic area at a specific date and time? Let us consider an exa...
Wed, 10 Jul, 2019 at 3:19 AM
How to stop Ongoing Journey?
This article will help you on how to stop an ongoing journey (published journey). There are 2 ways to stop a journey which is published. In the ‘J...
Wed, 10 Jul, 2019 at 3:29 AM
How to clone a Journey?
Building a customer journey takes a lot of effort since customer touch points need to be identified, buyer personas should be considered and customer goals ...
Wed, 10 Jul, 2019 at 3:35 AM
Zoom Panel on the Canvas
Building a customer workflow gets complex for particular use cases. Before going live, double checking the block behaviour gives you assurance. To ease ...
Wed, 20 Mar, 2019 at 2:38 AM
How to add a delay based on the contacts’ date?
The Add delay by Contact’s date action will wait for the contact’s specified field before moving to the next block. For example, you want to send a promoti...
Wed, 20 Mar, 2019 at 4:31 PM
A live view of a journey
Want to know how your active workflows(journeys) are performing? Freshmarketer provides you with live status of how each block is performing or have ...
Thu, 11 Apr, 2019 at 3:20 AM
Journey Metrics
Journey Metrics: From the Journey reports, certain default report widgets will be shown. Widget Purpose Journey Overview The to...
Fri, 29 Mar, 2019 at 11:07 AM