1. To cancel your Freshmarketer account, navigate to Account Settings -> Plans and Billing. 


  1. Click on the Manage Subscription button and select Cancel Subscription.


  1. Select Proceed with Cancellation in the prompted popup.



Please note that your account cancellation will be effective once your billing period has ended. You can withdraw your account cancellation request before a 14-day time period, after which all data will be deleted. Data once deleted cannot be restored.